CityWatch Notification Solutions for Critical Events...

CityWatch Surveys
Survey Customers and Employee’s using their telephone keypad. Easily conduct outbound or inbound surveys PLUS receive detailed reports on the results captured.

• Provides a powerful tool to capture important information quickly and accurately without the high costs associated with typical surveys
• Create hundreds of surveys
• Generate comprehensive survey response reports for your analysis
  

CityWatch Inbound Messaging On-Site
CityWatch Inbound Messaging enables you to set-up inbound messaging services for staff, parents, businesses and others to call into the system and obtain information automatically.

• Customize your Message Center to give out information such as crisis updates, meeting schedules, crime tip hotlines, community event calendars and more...
• Create literally hundreds of informational categories and call tree levels
• Take “voice messages” from callers and even immediately transfer calls to live personal assistance

CityNet & Capacity on Demand On-Site
Increase the outbound call capacity of your on-site CityWatch system without adding additional phone lines or hardware. These features allow you to dynamically seize and utilize CityWatch lines (ports) from a neighboring or partnering CityWatch user (CityNet) or the Avtex Service Bureau (Capacity on Demand) when needed.

• Reach hundreds or thousands of additional contacts per hour versus using only your own lines
• Receive one report with the combined out-call information from all systems

CityWatch Conference Calling On-Site
Enable several individuals, from remote locations, to talk simultaneously on a telephone conversation.

• Initiate either inbound or outbound calls
• Acts as your own conference bridge
• Create a conference just like a broadcast using pre-defined lists
• Security code controlled access to a conference
• Activate remotely from any phone.
• Each call is automatically connected into the conference call
• Run several conference calls simultaneously